WHAT’S THE DIFFERENCE BETWEEN A VECTOR FILE AND A BITMAP? CAN YOU GIVE ME MEASUREMENTS FOR US AND UK PAPER AND ENVELOPE SIZES? WHAT’S WRONG WITH PRINTING PICTURES FROM THE WEB – THEY LOOK OK ON SCREEN? CAN YOU GET MY REPORT TRANSLATED INTO RUSSIAN/FRENCH/CZECH? HOW CAN I GET MY WEBSITE TO THE TOP OF THE GOOGLE RANKINGS? CAN WE UPDATE OUR OWN WEBSITE? DO YOU PROOFREAD EVERYTHING? WHO OWNS THE COPYRIGHT TO DESIGN WORK? WHAT ARE PROFESSIONAL PROOFING MARKS? WHY ARE SOME LEAFLETS VAT STANDARD RATED AND SOME ZERO RATED? DO YOU KNOW ANY PHOTOGRAPHERS AND ILLUSTRATORS? WHAT DO YOU MEAN – NOT ALL PDFS ARE THE SAME? WHAT ARE MY OPTIONS FOR PRINTED PROOFS? DO WE NEED TO INCLUDE COMPANY INFO ON OUR WEBSITE? WHAT’S THE DIFFERENCE BETWEEN JPG, EPS AND TIF FILES? WILL YOU MAKE SURE THAT OUR WEBSITE IS ACCESSIBLE TO PEOPLE WITH VISUAL IMPAIRMENT? HOW CAN I SEND LARGE FILES?